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FAQ

If you have questions, you may be able to find the answer here.

You are welcome to contact us if you don't find an answer to your question.

The fact that the toll station at Crown Princess Mary's Bridge is a Free flow system means that there are no booms at the toll station. You pass it without stopping.

On each side of the road is a mast with equipment that registers the passing vehicles. The equipment in the mast reads the registration number, detects whether a bizz is present and measures the type of vehicle in question.

The payment is made automatically for the vehicles that have an agreement of a kind, while vehicles without an agreement subsequently have to enter the website here to pay.

 

Unfortunately no. Your agreement with the Fjord Link Frederikssund can only be used on Crown Princess Mary's Bridge.

There are several ways to pay.

  • If you already have a bizz, you simply place it on your front windscreen, and the payment will automatically be deducted.
  • You can register for Fjordpay, which is the Frederikssund Connection’s automatic payment scheme. Once you have registered, you can cross whenever you like, and the payment will be deducted from the payment card associated with the agreement.
  • The last option is to pay after crossing the bridge. In that case you should be aware that you pay a fee of DKK 1.00 if you settle within five days. If you pay later than that, we send you at letter, and you pay a fee of DKK 20.00 in addition to the price.

Read more about how to pay

 

If you have an agreement with Fjord Link Frederikssund about automatic payment, you must log in to "My account". You can always access "My account" easily by clicking the padlock icon in the top right corner of this website.

If your agreement has an expiry date, you must create a new account for a fixed term using the same registration number. The old agreement will then be overwritten.

If you have an agreement about automatic payment and would like to cancel it, you must write to our Customer Service department.

Write to Customer Service

They will send you a confirmation once your agreement has been cancelled.

If you are towing a caravan behind your car, you pay the same price as without a caravan, i.e. DKK 14.00.

If you have not registered for automatic payment but pay via the website within five days, you pay a fee of DKK 1.00 per crossing in addition to the normal price. If you pay later than that, you pay a fee of DKK 20.00 in addition to the price.

You can use the following types:

  • BroBizz® from BroBizz A/S
  • AutoBizz® from ForSea
  • ØresundBizz® from Øresundsbron
  • AutoPASS from the Norwegian Public Roads Administration (Statens vegvesen)

 

For vehicles over 3,500 kg (e.g. lorries and large busses), you can use the following types:

  • BroBizz® from BroBizz A/S
  • AutoBizz® from ForSea
  • ØresundBizz® from Øresundsbron
  • AutoPASS from the Norwegian Public Roads Administration (Statens vegvesen)
  • EuroBizz from BroBizz A/S
  • Arianna2 from TelePass S.p.A. (Skandinavian Toll must be activated)

If you think you have been charged too much for crossing Crown Princess Mary's Bridge, you must write to us by completing this form.

Send a message to our Customer Service

The Frederikssund Connection does not offer a discount, but if you are a commuter and cross Crown Princess Mary's Bridge on your way to and from work, you may qualify for a tax deduction for your expenses. You will only be allowed a tax deduction for the actual number of trips across the bridge to and from work. The deduction is given per car.

The trip across Crown Princess Mary's Bridge qualifies for a fixed amount of tax deduction. You can see the rates and some examples of calculations on skat.dk.

The deduction for crossing Crown Princess Mary's Bridge is included in your annual assessment from Skat. However, it is up to you to correct your advance tax assessment or the annual tax assessment to benefit from the deduction.